Spotlight: Customer AI, AI for Everyone with AEP

Adobe Experience Platform

Spotlight: Customer AI, AI for Everyone with AEP

On Demand Course

Learn how to use AEP's Customer AI to target customers better by predicting churn and conversation–without needing to code.

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Course Details

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Using AI as part of the customer experience (CX).
Leveraging Customer AI to score customers by propensity to churn or convert.
Best practices and next steps for success with AI.

Beginner

Duration: 40 minutes

Business User, Analyst

On-Demand Course

The on-demand version allows you the flexibility to train on a schedule that is convenient for you and taken at your own pace. Dive into hands-on product exercises, along with slides, activity guides, and a completion certificate.

To complete the activities in the on-demand course, you will need to work in your own instance. If necessary, speak with your administrator about a setting up a sandbox or testing environment.

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Private training

Organize private training exclusively for your team. Location, dates, times, and agenda can be tailored to your organization’s needs.

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Get 12-month unlimited access to all live instructor-led courses, on-demand courses with practice exercise guides, sandboxes for select on-demand courses, and spotlight videos across Adobe Experience Cloud products.

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Adobe Professional Certification

Take an exam and earn a certification that validates your skills and knowledge.

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