Ademola is software engineer with over 30 years combined experience in consulting, software development, product design and architecture, integration, training and development. in the software industry and academia. He is a skilled trainer, and a natural teacher who has designed and developed instructional programs, presentations, and curricula to enhance and promote employer’s employees and client’s employees throughout his career. Ademola is a Principal Technical Instructor/Developer, engaged in quality validation for objective driven courseware content, facilitates in-person and Virtual Instructor-lead learning using emerging learning methodologies and platforms.​

Expertise & Experience​

• Have over 25 years of teaching experience in Software Industry and University environment​
• Facilitate experiential learning to customers & partners on Adobe Campaign Classic & Standard, Real-Time Customer Data Platform, Adobe Journey Orchestration & Optimizer, Customer Journey Analytics, Experience Platform Data Collection & Web SDK​
• Designed & delivered a 5-day Adobe Experience Platform Foundation Developer Bootcamp for Partners in collaboration with Adobe Consulting Services​
• Designed & delivered a 2-day Implement Experience Platform Application Services, including RTCDP, Journey Orchestration and Customer Journey Analytics​
• Deliver Customized Adobe Experience Platform Classes for  customers & partners  ​
• Conducts ILT/VILT training to Business and Technical Users & Technical​
• Experience in Enterprise Application Integration Principles, Master Data Management, Database design & administration; Object-oriented Design; SOAP/REST API Design and Implementation ​
• Intend to cross-train and teach Adobe Target, Marketo Engage & Workfront in 2024​

Education, Certification and Interest ​

• Master of Business Administration (MBA )​
• Master of Science (MS) Computer Information Systems​
• Bachelor Science (BS) Statistics​
• Adobe Qualified - Adobe Experience Platform (Adobe Qualified)​
• Adobe Certified Expert - Adobe Campaign Classic Business Practitioner (Adobe Campaign)​
• Traveling and exploring new frontiers​
• Reading and learning about different cultures  and traditions​

Accolades and Recognitions​

• “Just wanted to let you know how pleased we were with our 2-day training! Ademola did a great job and put everyone at ease with our new system. There were other students outside our team that were seeing Adobe Campaign for the first time and because of Ademola’s efforts those Centers that attended will be building out their own templates! With 200 +/- template for  my team to build out prior to June 15, this will be a BIG help. Thanks again Ademola!.”
  – Dianna Knight, Digital  Media Branch,  Office of the Associate of Communications, CDC Atlanta.​
• Received the 2021 Instructor of the Year Award.​
• Promoted to Principal Instructor in 2023​

Ahmed is a Principal Consultant and Instructor at Adobe who advises enterprises on marketing cloud implementations, digital data/optimization strategy, and business analytics. He thrives in transforming business and marketing strategies in the complex world of technology and digital solutions. Ahmed has 10+ years of experience in the Adobe Experience Cloud.

Ahmed has had a wide-ranging digital career that included overlooking billion dollar digital channels, leading the transformation of multi-million-dollar marketing campaigns, architecting personalization strategies, and implementing analytics for medium and large enterprises. He has built customized digital training programs for large enterprises to expand digital literacy and to increase technology adoption. 

Solution Expertise & Delivery Experience

Ahmed is a Certified Adobe instructor and a strategic Consultant.  Combining the world of advising and teaching has allowed Ahmed to build grass-root transformation at top North American companies. 

• Mobile App and Web Analytics
•  Heartbeat – Media Analytics
•  Create Reports and Visualizations using Adobe Analytics I
•  Create Reports and Visualizations using Adobe Analytics II
•  Adobe Analytics Implementation
•  Fundamentals of Adobe Target
•  Leverage Experience Cloud Audiences in Adobe Target
•  Personalize and Automate with Adobe Target
•  Personalize Dynamic Content using Adobe Target Recommendations
• Fundamentals of Adobe Audience Manager

Teaching Style

Ahmed loves to create an interactive and fun atmosphere for all his classes to maximize engagement, adoption, and retention. Ahmed promises a very fun and “spicy” training that is memorable and unforgettable!

 Specialty Programs

•  Adobe Summit (Americas) Speaker, 2018, 2020
•  Adobe Certification and Credentials
•  Adobe Certified: Adobe Analytics
•  Adobe Certified: Adobe Target
•  Adobe Certified: Audience Manager
• Adobe Qualified: Analytics Data Analyst credential
• Adobe Qualified: Target Optimization Specialist credential

Accolades

As an Adobe Principal Consultant, Ahmed has been working for the  past 3 years to scale talent. Design the Adobe capabilities roadmap, and use-case development for a 100-year old Telcom, TELUS.

I teach clients to interpret and implement technical concepts with the goal of taking actions that will increase conversions using our Adobe Experience Cloud solutions. I deliver training in a way that is fun and casual, and I am very receptive to the specific needs of my students. I like to include real world examples from eight different industries to really drive the main points across. No matter a customer’s technical level when first attending one of my classes, everyone will feel empowered and confident in using and applying our solutions by the end of the training.​

Expertise & Experience​

• Provides Onsite, Online and Regional training to clients world- wide​
• Cross-solution technical training​
• Specializes in the Adobe Experience Cloud Suite of product with focus on analytics, multivariate testing, search engine optimization and marketing on web and mobile platforms to strategically grow business and identify best practices​

Publications & Speaking Engagements​

• Adobe Summit Americas Speaker from 2011 - 2019​
• Adobe MAX Americas Speaker from 2014 - 2015​

Accolades​

With over 14 years of experience in the technical fields of training and development, Alex’s ability to take technical concepts and explain them in a way that’s not boring and simple to understand is what makes him unique.​

Alexis Artus is a Technical instructor teaching Adobe​ Experience Platform in Adobe Digital Learning Services. As a subject matter expert on the platform, his experience ranges from defining the architecture to collecting data from different platforms and activating them to destinations.

Alexis began his career as an AEM developer, before becoming a data expert in many Adobe platforms, and start teaching one of them.​

Technical Skills​

• HTML/CSS​
  
• JavaScript​
  
• Python​
  
• MySQL/Postgres​
  

Amin is a senior technical instructor with over 15 years of combined experience in training, consulting, engineering design and implementation and management. He is a born-teacher with keen sense of problem-solving and attention to details. He delivered and held numerous trainings and classes for a variety of audiences and entities, such as Universities, Fortune 500 companies and government institutions. He is told that his greatest asset is his ability to simplify the most complex concepts and convey it in a meaningful and joyful manner. 

Experience & Expertise​

• Experienced with: ​
  • 13 years of graduate level research and teaching in different disciplines​
  • 6 years of consulting in enterprise marketing management for large scale enterprises​
  • 5 years of design and implementation in complex industrial engineering projects ​
  • 4 years of management​
• Skilled in:​
  • Enterprise marketing analysis and optimization​
  • Real-Time personalization​
  • Database management and design​
  • Campaign design and analysis​

Education and Certifications​

• Master of Applied Science (M.A.Sc) Mechanical Engineering​
• Bachelor of Science (B.Sc) Mechanical Engineering
• Adobe Certified Expert:​
  • Adobe Campaign Standard - Developer​
  • Adobe Campaign Classic - Developer​
• Adobe Certified Professional:​
  • Adobe Real-Time CDP Business Practitioner​
  • Adobe Experience Manager Sites - Business Practitioner​
  • Adobe Analytics - Business Practitioner​
  • Adobe Target - Business Practitioner​

Accolades​

“Amin was extremely knowledgeable about the Adobe Campaign Console and often got us back on track no matter where we got lost. He welcomed our many questions and did not make us feel like any of our questions were stupid even when he had to repeat himself.  He was extremely patient, encouraging and supportive from beginning to end.”
– AEP Class Student​

“Amin was great! He has a very calm demeaner and fluid teaching approach. He doesn't waste any time and dives right in which is nice.”
– Campaign Class Student​

Anthony is a highly skilled and experienced designer and trainer with over 18 years of experience in delivering innovative and effective solutions.  His experience as a trainer and consultant has enabled him to successfully train over 1,000 students in various multimedia applications.​

Solutions Expertise & Delivery Excellence​

• ACE Certified: Photoshop, Premiere Pro, Illustrator, Dreamweaver, Flash/Animate​
• CompTIA CTT+ Classroom Trainer Certification​
• Adobe Certified Instructor​
• Additional Technology Expertise: Acrobat Pro, AEM, After Effects, Animate, Audition, Captivate, InDesign, RoboHelp, Adobe XD, CSS, HTML, PHP, JavaScript, SASS​
• Teaches 26 public courses, totaling 56 days of content​
• Transformed Utah Medicaid Provider Manuals to an interactive web help system​
• Constructed and delivered Accenture Public Services Platform e-Learning courses and Handbook​
• Collaborated with McKesson, implementing online web help system​
• Website Design and Development ​
• ACLU Digital Media Training​

Support and Vision​

• Develop and maintain course curriculum for publicly taught Adobe courses since 2006, and earlier for Macromedia, including Photoshop, Premiere Pro, Illustrator, Dreamweaver, Flash/Animate, etc.​
• Build custom training for clients, including but not limited to: Dell, Indeed, Topgolf USA, US Navy, Kansas City Royals, Comedy Central, Fidelity, Circle K, Southern Poverty Law Center, etc.​

Speaking Engagements​

• Speaker: Adobe Government Webinar Series 2015 (Adobe Illustrator Print Production Workflow)​
• Speaker: Adobe Government Webinar Series 2016 (Muse for Rapid Web Design & Adobe Photoshop – Creating Interfaces for Web and Mobile)​
• Speaker at the Adobe Summit 2018 & 2019 – The Digital Marketing Conference

Accolades​​

“Mr. Bueno was very professional and helpful throughout the course. His knowledge and experience with the software showed as he was teaching.”​
- Jesse, US Air Force

Passionate about software development – particularly AEM for most of the last decade - Benjie’s diverse experience in technology and marketing over the past 20 years drives his ability to deliver world class training to Adobe customers.  ​

Solutions Expertise & Delivery Excellence​

• Expert developer in AEM 5.6.1-6.5 and Cloud Service – full stack​
• Expert in AEM administration, content architecture, and cloud manager deployment​
  
• Focus - excellence in client delivery:  Teaches 11 AEM courses totaling 26 days of training​
  
• Teaches Intro to AEP, Configure Real-Time CDP, when needed​
  
• Lead custom, off-catalog training when customer need demands it​
  
• Creativity when contributing to new course development & current course maintenance as AEM SME: architecting,  ideation, implementation, environment specs and QA​
  
• Lead global internal beta teach of new materials as needed​
  
• Enablement/support/mentoring of new AEM instructors and contingent partners in the Americas​
  
• Experienced with Multi Solution architecture, Launch and AIO projects​
  
• Record On Demand training videos, as needed

Achievements & Certifications​

• ACE: AEM Developer & AEM Business Practitioner​
  
• AQC Writer & Contributor: AEM Sites Content Author, AEM Assets Digital Librarian​
  
• Adobe Summit Speaker (pre-conference training) 2015-2018, 2020-2022​
  
• DMA 2021 Architect Track – AEP, Mobile and J.O.​
  
• APS Delivery "Of the Quarter" Award – Customer Commitment, Q4 FY20​

Accolades​​

I’ve had experienced people on our team express that Benjie is hands down the strongest trainer they’ve had in their entire career – we are SO appreciative that he has run all of our sessions!
-Top 5 Accounting Firm​

Survey Question: What other courses or training would you be interested in, if any?
Answer:  Anything that Benjie is teaching!  This is my third class with him and I'm completely happy every time.
-Systems Engineer, Major U.S. Retailer

Hey Benjie
Just wanted to personally thank you for a GREAT AEM Assets & Headless Authoring class. I learned a ton and felt you did a wonderful job managing the tech, time, attendees, and materials. Thank you very much!
-Tom, CVS Health​

Bruno has more than 6 years of experience with software development. He is a fullstack developer that has been working with AEM projects for the last 5 years and has more than 1 year working as an AEM Technical Instructor for ADLS.​

His eagerness to learn has led him to be a Certified Expert in Adobe Experience Manager and Analytics Developer.​

Solutions Expertise & Delivery Excellence​

• Has experience working as a Technical Lead.​
•  Worked on integrations between AEM and Adobe Analytics.​
•  Has experience training other developers.​
•  Worked on projects in different industries (retail and manufacturing, among others).​
•  Strong front-end & back-end skillset.​
•  Has experience with AEM 6.4+ and AEMaaCS.​
  • Traditional, Headful AEM​
  • AEM Headless​
  • AEM SPA Editor​
•  Has experience working with Adobe Experience Manager Assets​
  • Asset Share Commons implementation​

Technical Skills​

•  Adobe Experience Manager Sites & Assets​
•  Adobe Launch​
•  Cloud Manager​
•  JavaScript, jQuery​
•  HTML, HTL​
•  CSS, Preprocessors​
•  Webpack, Gulp​
•  Angular​
•  Web Performance Optimization​
•  Java​
•  Sling​
•  OSGi​
•  Maven​
•  SQL​
•  NodeJS​

Christopher Knittle is a technical training delivery manager with over 15 years combined experience in the tech and education industry in various roles such as content development, project management, and technical instruction.  He has always enjoyed the world of education and learning, specially creating content and teaching. He has worked with Workfront for more than 8 years. He spent that entire time in training/education, as a training specialist, content developer for ILT and on-demand learning.. He helped develop all the current Workfront courses. He was also the training specialist that would be assigned to in-trouble accounts to help with system implementation/ configuration, and end-user training. His nickname at Workfront was “Passport” due to the number of miles travelled and countries visited in his role. Chris was named Workfront Employee of the Year for 2021, the final year under Workfront stand alone.​

Born and raised in Southern California, Chris is the ultimate nerd. He loves movies and film scores, traveling the world, and DM’ing marathon Dungeons and Dragons campaigns. His favorite movie is “The Empire Strikes Back” and all the Marvel films. His home office is filled with collections of vintage space age and exotica LPs, Marvel comics, and Funko Pops. He loves all types of music and cats of all shapes and sizes.

Solutions Expertise & Delivery Excellence

• Facilitate learning of Adobe Workfront & Workfront Fusion​
• Skilled in Curriculum Development (In Person/On-demand) ​
• Certified Project Manager & Scrum Master​
• Teaching Certification in IT Systems & German Language​
• 8+ years of experience with Adobe Workfront​
• API Design, Consulting and Implementation​
• Multimedia Creation & Editing (Video, Audio, Animation)​
• Cross Training on AEM Sites & Assets

Education & Experience

• Master’s Degree in IT Business Systems​
• Bachelor’s Degree in IT: Multimedia and Visual Communications​
• Associate’s Degree in IT: General​
• 5 years corporate training & content development for Farmers Insurance​
• 2 years public education German/IT classes (High School)​
• 8.5 years Workfront/Adobe Sr. training specialist/delivery manager​
• 8.5 years content development for ILT and on-demand courses​
• Film Score Composition

Chris is a highly recognized, award-winning trainer within the Adobe Digital Learning Services group. With multi-solution knowledge that spans across the Adobe Experience Cloud, he is able to provide in- depth information on the integrations and use of the individual solutions. He has provided positive, energetic training at top companies throughout the world and is often requested to return and deliver additional training.​

Expertise & Experience

• 13+ years assisting customers with implementing, using, and understanding Adobe’s digital products​
• Dynamic and engaging facilitation, presentation and communication skills​
• Highly motivated, organized, and efficient and result oriented and​committed to quality presentations​
• Effectively manages the classroom environment, addressing any issues that might come up in real time​
• Develops and grows relationships internally and with customers​
  
• Demonstrates an efficient, effective and timely approach to learning new courseware​
• Extensive worldwide travel experience​
• Proven ability to train in culturally diverse working environments​

Experience​

• SME knowledge and training capabilities of Adobe Analytics, Adobe Target, and Experience Cloud integrations and products​
• Successful completion of the Multi-solution Architect program
• ​A leader in understanding the new Experience Cloud solutions and integrations to support ADLS’ growing learning portfolio​
• Assists internal team members with increasing product knowledge, learning techniques, and governance

Accolades​

“Chris is not only one of the most engaging trainers I have ever had the pleasure of working with, but he is also kind, personable, respectful, fun, hard-working, and extremely knowledgeable.”
– Meijer​

“Chris is simply the best tech trainer I’ve ever encountered. I sat through 3 FULL days of training which was condensed from 5 or 6 days of material. He handled it SO smoothly and professionally and was very engaging and lively.”
– State Farm​

​Chunlong is a technical instructor teachers the full stack of Adobe Experience Manager training courses. He has over 16 years of experience with AEM product starts from version 2.x. In the past 10 year, he trained over 3000 individuals from Adobe’s customers, to partners, to Adobe internal Employees. ​

Solution Expertise & Delivery Experience​

• 5 years solid AEM project hands-on implementation experience​
• 2 years AEM product support (Adobe Support EMEA), consulting and production environment trouble shooting experience​
• AEM projects solution design, infrastructure design, security and performance trouble shooting
• Adobe Multi-Solution Implementation involves AEM, Analytics, Target, Campaign, Audience Manager and Adobe Experience cloud Core Services​
• 12 years AEM products training experience, able to deliver all the AEM courses​

Curriculum Development and Technical Projects​

• Curriculum re-design for the following courses:​
  • Configure and Maintain AEM as Cloud Service​
  • Deploy using Cloud Manager​
• AEM exam written and review for the following:​
  • AEM Sites Content Author​
  • AEM Assets Digital Librarian

Specialty Programs​

• 2011-2013, Adobe AEM product Road Show events JAPAC​
• 2011-2015, Adobe Training Partner evaluation and enablement JAPAC​
• 2011-2015, Adobe internal AEM Consultant, Solution Architect and GDC enablement JAPAC​
• 2016-2018, Adobe Summit speaker​
• 2017-2019, Adobe Multi-solution enablement program for partners​

Adobe Qualified Credentials​

• Adobe Certificated AEM Developer​
• Adobe Certificated AEM DevOps​
• Adobe Certificated AEM Architect​
• Adobe Certificated AEM Multi-Solution Implementor​
• Adobe Certificated AEM Business Practitioner​
• Adobe Certificated AEM Assets Digital Librarian​

Accolades​

“He knows exactly what we need, and we won’t be as successful without him.”​

“He is very dedicated and able to solve all the issues popped up during the training and able to address our questions properly”​

“He is very knowledgeable on the product and like to go beyond the scope and discuss the topics we are interested​

“The extra white board drawing helps me a lot on understanding the technologies used by AEM…”

Daniel is a Senior Technical instructor teaching Adobe Experience Manager in Adobe Digital Learning Services. As a subject matter expert on the platform, his experience ranges from teaching engineering to content authoring, Single Page application development and platform architecture. Daniel  began his career as a developer engineer, and  he has become an AEM Architect and also a teaching Instructor. He has been working with AEM for more than 10 years​.

Solutions Expertise & Delivery Excellence​

• Knowledgeable in AEM 5.6.1-6.5, Managed Services, and Cloud Service ​
  
• Frontend / backend development and engineering​
  
• Single Page Application development​
  
• Platform Architecture ​
  
• Sites Content Authoring ​
  
• Assets Management​
  
• Content Services / Sling Model API development​
  
• Workflows and Projects / Business Practices​
  
• Multi Site Management / Internationalization ​
  
• Cloud Manager / CICD source control processes ​
  

Technical Skills​

• Java Development ​
  
• HTL / CSS​
  
• NPM / Node JS​
  
• Single Page Application development ​
  
• Technical Support Engineering​
  
• Architecture Design​
  

Certifications​

• ACE Certified: AEM Developer, AEM Architect
• Adobe Sales Accredited Adobe Target
• Adobe Sales Accredited Adobe Workfront​

Accolades ​

He Is always engaged in discussions about technical solutions, toolset choices and the software architecture of a project, ultimately it he makes final decision or a powerful influencer on higher management decisions. He always have the best knowledge of the project.”.
- Manager Distribution Technology Development at InterContinental Hotels Group (IHG®)​

He was instrumental in leading our overhaul of an application resulting in process automation and an elimination of swivel chair processes. .
- Technology Relationship Manager at Wells Fargo

Dave has a wide range of experience across multiple industries, including: Space launch vehicles (rockets), the Defense industry, Clean Energy production, Glass manufacturing, Psychology research and services, working on Shrimp Boats in the Gulf of Mexico.​

Expertise & Experience​

• Involved with Adobe Experience Platform over the last 12 years​
• Experience in data science building cognitive models for medical diagnosis
• Developed and built training models for DoD.​
• Dave has worked with and/or taught all the solutions in the Adobe Experience cloud​
• One of the founders of a start-up rocket company.
• Database administrator​
• Network administrator (certified on Cisco routers)​
• Server administrator​

Education & Interests​

• Ph.D. in Psychology – Dissertation on cognitive models and computer based medical diagnosis
  
• Master of Science in Business Administration – Building computer-based business models
  
• Computerized training programs for DoD
  
• Interested in Machine Learning, Artificial Intelligence, Robotics, Blockchain and Quantum Computing
  

Accolades​​

“Thanks for the great session today, on Data Workbench. It was really helpful to build context around the features that are readily available to analysts and Data Scientists, which we are doing in-house atm. The examples and hands-on sessions made a big difference in understanding the tool and the use cases in detail and the recommended methods in use.” - Student​

David has had as main assignments activities of consulting and mainly Education Services provided to a variety of strategic customers all over the world. ​

Delivering courses in Spanish, English and Portuguese.​

Expertise & Experience​

• 24 years of experience as an instructor all around the world​
  
• Knowledgeable in Adobe Experience Platform and Adobe Experience Manager

Dennis is a self-proclaimed “odd duck” in the Training space. He spent 15 years using his BS in Accounting to manage a career as an independently produced singer/songwriter.​

In 1999 he swapped the music business for programming and gravitated to JAVA development, management and then project leadership, focusing primarily on CMS.​

Experience with the JCR created an opportunity to be an Adobe  CQ/AEM Instructor in 2012. These days he specializes in Assets, Forms, XML Guides and the ever-evolving planet AEM.

Expertise & Experience​

• 12 plus years of CMS Development, Leadership and Production ​
• 10 plus years as an Adobe CQ/AEM Instructor​
• AEM 6.5, Managed Service and AEMaaCS ​
  • Deep knowledge and understanding of the AEM Stack
  • Customer Guidance for Leveraging the Compendium Services​
  • Tools for AEM Resource Management Strategies​
    
  • Understanding the Governance Model ​
    
  • Specializes in Forms, Guides and Asset Management​
    

Technical Skills​

• Java/JSP​
  
• XML/XSD/XSLT​
  
• FTL/DHTML/JavaScript​
  
• CMS Template Development​
  
• Service Oriented Architecture​
  

Accolades​​

“The knowledge from the class has given me tools to develop the governance our DAM Admins and Practitioners would like to have”​
- DAM Program Manager & Administrator ​

“Thank you so much Dennis! I really enjoyed your class and appreciate the time you took to answer all our questions.”​
- Sr. Specialist Production Artist​

​“You were just such an incredible instructor through this training and I’m so appreciative of your time and patience in guiding us all through it!”
- Marketing Analytics Strategist​

With over 20+ years of experience in technology and business, Don delivers engaging, exciting, and memorable training that you can feel.  He delivers content that drives customer product knowledge, product innovation, and certification.  Don guides you on a journey to master the art and science of digital marketing.

​Don’s philosophy, his delivery, is all about passion…hearing him virtually or in person.​

Solution Expertise & Delivery Experience​

• Provides world-wide live instructor-led onsite and online training​
• Specializes in the Adobe Marketo Engage product and cross-solution technical training​

Curriculum Development and Technical Projects​

• Manages and administers Marketo global training environments​
• Developer and content creator for multiple instructor-led recorded OnDemand Marketo courses​
• SME for Marketo Core Concepts I and II courses, advance courses, and Adobe Qualified Marketo credential program​

Specialty Programs​

• Adobe Summit (Americas) Speaker 2019-2023​
• Marketo Summit Speaker, 2011 - 2018​
• Adobe Certifications and Credentials​
• Adobe Qualified: Marketo Specialist credential​
• Adobe Certified: Marketo Engage Expert​

Accolades​

• 2023 Q2 ADLS Instructor of the Quarter​
• 2023 Q2 and Q4 Instructor Customer Satisfaction Score 100%​
• ”Don brought so much life to the training!  His energy and enthusiasm were infections.  His knowledge, unparalleled.”
  - Marketo Core Concepts II Student​

With over 7 years of experience, Eduardo has worked on various projects with global clients, creating and implementing solutions using multiple front-end and back-end technologies. From the beginning of his professional career, he started developing and maintaining websites with Adobe Experience Manager, resulting in extensive knowledge of this tool. This knowledge has led him to collaborate with Adobe in recent years to deliver various courses in Adobe Digital Learning Services.​

Solutions Expertise & Delivery Excellence​

• Knowledgeable in AEM 5.6.1-6.5, Managed Services, and Cloud Service ​
  
• Instructor for technical and end user courses​
  
• Frontend / backend development and engineering​
  
• Solutions and architecture design​
  
• Sites Content Authoring ​
  
• Assets Management​
  
• Customizing Translation Services​
  
• Multi Site Management / Internationalization ​
  
• Cloud Manager / CICD source control processes ​
  

Technical Skills​

• Java Development ​
  
• Adobe Experience Manager (AEM) Architecture and Development.​
  
• Dispatcher management​
  
• Frontend knowledge (CSS / JS / Angular)​
  
• Node/NPM​
  
• Mobile development with hybrid technologies​

Achievements and Certifications ​

• ACE Certified: AEM Business Practitioner, AEM Architect​

Education & Interests ​

• UAA (Mexico) - Bachelor in Computer Science ​​

Dynamic, results-oriented Adobe Experience Cloud Analytics Software Trainer with exceptional background in designing, developing, organizing and implementing training programs. Proven track record of establishing and implementing creative solutions to complex problems. Recognized for excellent ability to work within cross-functional teams and ensuring optimal team throughput.​

Experience

• Recognized for customizing client’s onsite classes to obtain a higher course content retention rate.​
• Delivered instructor-led courses for the Adobe Analysis Workspace, Reporting & Analytics, Report Builder, Adhoc Analysis, Social and Data Workbench Analyst Certification program to align companies’ Key Business Requirements and effectively leverage Adobe Solutions to better understand site activity and visitor behavior.​
  
• Completely reinvented the approach of teaching Adobe Analysis Workspace and Adobe Data Workbench from just lecture into an interactive hands-on classroom experience with over 1,300 examples covering every chapter and every page.​
  
• Provide training to Corporate Administrators, Analytical Users, and Developers at Target, Time Warner Music Group, Apple, Fidelity, Vanguard and Verizon.​

​Expertise​

• 10 years experience in Adobe Digital Marketing and presented a Adobe Summit every year.​
• Designer and Developer of the Adobe Analytics Business Practitioner ADLS Course and Exam​
  
• Subject Knowledge Expert and Designer of the Adobe Analysis Workspace 3-day class with prebuilt projects.​
  
• Designer and Developer of the Adobe Data Workbench Analyst Certification Course and Exam.​
  
• Introduced the concept of hands-on-site workshops to follow traditional classroom training, enabling clients to leave the classroom with real word reports because of the implementation of teaching methods based on live customer data.​
  
• Developed customer leave behind documents to supplement the student learning needs, enhancing the client’s learning.
  
• Native English speaker; Adobe Analytics Classes taught in Spanish​.

Accolades​

“Feedback from the session is overwhelming and positive and is absolutely attributed to Elsa’s delivery and flexibility in going wherever the class needed to go. According to the attendees, Elsa also did an expectational job using our data and report suites to tailor the conversion to the use cases and data available to the group.  Awesome job! Absolutely perfect!” – Vanguard

Gennaro Blarasin is a Technical instructor teaching Adobe Experience Platform in Adobe Digital Learning Services. As a subject matter expert on the platform, his experience ranges from implementing AEP from scratch to running ML models.​

He started his career as a Mechatronic Engineer, then he became data scientist, he learned some teaching skills teaching robotics on high school, and finally he’s at Conexio developing AEP and in Adobe as instructor.​

Solutions Expertise & Delivery Excellence​

• Adobe Experience Platform Expert​
  
• Data science – Data engineering​
  
• Real Time Customer Data Platform​
  
• Streaming connections ​
  
• Platform Architecture ​
  
• Data modeling – ERD to XDM ​
  
• Audience creation​
  
• Workflows and Projects/Business Practices​
  

Technical Skills​

• Python​
  
• SQL​
  
• Kafka​
  
• Cloud Data Architecture​
  
• CDP​
  
• Teaching soft skills​
  

Accolades ​

• Thank you. Very helpful! It was very clear and in only in a few hours I feel like I can face any AEP Project
  - Developer Student​
  
• ​Thanks for that introductory course! Now I want to start learning all the AEP functionalities in detail
  - Developer Student​
  
• This was amazing! Thanks, Gennaro!
  - Marketing Student​
  

Heather Rojas is a Technical Account Manager (TAM) with over 17 years combined experience in the tech industry in various roles such as technical support, program management, and technical instruction.  She is a an out of the box thinker, who enjoys helping people find solutions to complex problems. She has worked with Workfront for more than 8 years. She spent that time in Technical Support; mainly an Assigned Support Engineer,. and another 2 years as a Program Manager on the Network Operations Center team.​

Meyers Briggs is ESTP: At work, the ESTP is motivated to solve logical problems in the moment. ESTPs have a solid grasp of the concrete realities of a situation and a good sense of the resources at their disposal. Because they understand the facts of the present, they are often able to quickly see a way out of difficult situations.

Solutions Expertise & Delivery Excellence​

• Facilitate learning of Adobe Workfront & Workfront Fusion​
  
• Skilled in Enterprise Software Integration and legacy systems​
  
• Certified Project Manager with year of experience​
  
• Knowledge of digital technologies.​
  
• 9 years of experience with Adobe Workfront​
  
• SOAP/REST API Design and Implementation
  

Education and Interest ​

• Associates in Computer Science​
  
• Loves to understand ‘’Why’’ ​
  
• Painting and Crafting​
  
• A strong love for Animals​
  
• Reading Fantasy novels​
  
• Cooking
  

Accolades​

• Heather is a customer first, customer centric individual.​
• Heather has an exemplary work ethic, and was often shown going the extra mile, be it staying late, coming in early, or covering for colleagues that needed time off at the last minute.​ I believe Heather is an amazing asset in any position she has taken or is ready to take the challenge of.​ 
• Her understanding of complicated concepts & focus to details is unique & underestimated. Her refreshing communication & innovative ideas are paramount in any company needing a problem solver. ​

Iain Maguire is a Senior Technical Instructor teaching Adobe Experience Manager for Adobe Digital Learning Services. As a subject matter expert on the platform, his experience ranges from engineering to content authoring, Single Page application development and platform architecture. Iain began his career as a technical support engineer, before becoming a Java and iOS developer, finally switching to teaching: a role he has enjoyed for the past 10 years at Adobe.​

Expertise​

• Knowledgeable in AEM 5.6.1-6.5, Managed Services, and AEM Cloud Service ​
  
• Frontend / backend development and engineering​
  
• Single Page Application development​
  
• Platform Architecture ​
  
• Sites Content Authoring ​
  
• Assets Management​
  
• Content Services / Sling Model API development / GraphQL​
  
• Workflows and Projects / Business Practices​
  
• Multi Site Management / Internationalization ​
  
• Cloud Manager / CICD source control processes ​
  

Technical Skills​

• OSGi Java Development ​
  
• HTL / CSS​
  
• NPM / Node JS​
  
• Graph QL​
  
• Single Page Application development with React JS​
  
• Mobile Development​
  
• Technical Support Engineering​
  
• Agile Methodologies ​
  

Accolades ​

The "gold standard" of Adobe Instructors. Thanks again for the course, it was great. The whole concept of having these sessions be interactive is exactly what I envision best serves students' learning expectations. And you've exceeded mine.
- Developer Student​

Easily the best training I've ever done at work. :) You have a gift for sure.
- Developer Student​

This was amazing! Thanks, Iain!
- Marketing Student

Ignacio Mancilla is an AEM Architect and Technical Instructor with a rich background in Adobe Experience Manager (AEM). With 9 years of extensive experience in developing and managing AEM projects, he brings a deep understanding of the platform's architecture and capabilities. Technical instructor teaching Adobe Experience Manager in Adobe Digital Learning Services. 

Solutions Expertise & Delivery Excellence​

• Knowledgeable in AEM 5.6.1-6.5, Managed Services, and Cloud Service ​
  
• 9 years of dedicated experience in AEM project development and management
  
• Proficient in crafting and implementing AEM architectures
  
• Expertise in AEM integration with various digital marketing tools​
  
• Skilled in developing training programs for AEM developers and users
  
• Experience in leading cross-functional teams for successful project execution
  
• Knowledgeable in creating personalized user experiences through AEM

Technical Skills​

• Java Development ​
  
• AEM Architecture and Development
  
• AEM Sites and Assets Management
  
• Integration of AEM with Adobe Marketing Cloud solutions​
  
• Continuous improvement and optimization of AEM platforms
  

Education & Interests​

• UAA (Mexico)-- Bachelor in Computer Science ​
  
• UTC (France)-- Bachelor in Computer Science (Erasmus 1 year)​
  
• Artificial Intelligence Investigation​
  
• Machine Learning ​
  

I’m skilled sales and marketing operations professional, I possess more than 11 years of Marketo experience, project management, consulting and software implementation experience.​

In my spare time, I love anything outdoors and volunteer at various animal shelters throughout Southern WI.

Expertise & Experience​

• Provides Onsite, Online and Regional training to clients world- wide​
• Marketo Business Consultant for the Enterprise Team​
  
• Specializes in the Adobe Marketo Engage and Workfront​
  

Publications & Speaking Engagements​

• Adobe/Marketo Summit Speaker/trainer from 2019 – 2021​

A skilled sales and marketing operations professional, Jannika possesses more than 15 years of practical, real-world marketing and CRM project management, consulting, and software implementation experience. She has worked with Adobe Marketo Engage as an end-user, implementation business consultant, and instructor.​

Jannika has a B.A. from University of California, Los Angeles (UCLA) and a M.S. in Human Behavior (focused on brand loyalty and consumer decision making) from the University of Southern California (USC).  ​

Jannika holds the Adobe Qualified Credential and the Adobe Certified Professional Certification. Her Marketo Engage customer implementation and instruction work includes Canon, Comcast, Facebook, Google, Laureate Education, Panasonic, Pfizer, UPS, and Yahoo.​

Solution Expertise & Delivery Experience​

• Specializes in the Adobe Marketo Engage product and cross-solution technical training​
  
• Provides world-wide live instructor-led onsite and online training for all Adobe Marketo Engage courses

Curriculum Development and Technical Projects​

• Lead SME and curriculum developer for all Marketo Engage courses​
  
• Developer and recorder for multiple instructor-led OnDemand Adobe Marketo Engage courses​
  
• Developer and instructor for the Adobe Marketo Engage 5-day Partner Bootcamp, 2017-2020​

Specialty Programs

• Adobe Summit (Americas) Speaker 2019-2022​
  
• Marketo Summit Speaker, 2011 - 2018​

Adobe Certifications and Credentials​

• Adobe Qualified: Marketo Engage Specialist credential​
• Adobe Certified: Marketo Engage Professional​

Accolades

2021 Q4 – Americas Professional Services of the Quarter Award – Practice Contribution & Leadership​

“Jannika was one of the best instructors I’ve had for a training course. She was patient, comprehensive, attentive and engaging. She would provide detailed answers to one-off questions live (which I know is not something easy to do, so kudos to her).” 
- Marketo Core Concepts I student​

“Jannika was amazing, super helpful and made it bearable for a 7-hour course. Learned a ton! She’s also really good with managing class participation, answering chat questions, and keeping the flow going.”
– Marketo Core Concepts II student​

With over a decade of immersive hands-on experience in the dynamic realm of Adobe Experience Cloud, particularly specializing in Adobe Analytics and Adobe Target, I am passionate about empowering digital enthusiasts through comprehensive training sessions. As a seasoned instructor for Adobe Digital Learning Services, I bring a wealth of practical insights and a commitment to fostering expertise in the Adobe suite.  In my 10+ years navigating the intricacies of Adobe Experience Cloud, I have honed my skills as a practitioner and problem-solver.  My journey has involved deep dives into the Adobe Experience Cloud tools, where I’ve not only mastered the platforms but have also contributed to its evolution through real-world application.

Solution Expertise&Delivery Experience

As a dedicated Adobe Certified Instructor, I channel my extensive experience into training sessions focused on Adobe Analytics (including Customer Journey Analytics) and Adobe Target.  My goal is to demystify the capabilities of these powerful tools, equipping participants with the knowledge and skills to optimize their digital strategies.

Training Approach

• Engaging Dialogues: Foster an open and interactive learning environment Hands-on Experience: Provide practical insights through real-world scenarios
• Customization: Tailor sessions to address specific challenges and objectives
• Continuous Learning: Stay abreast of the latest developments to ensure up-to-date training.

Specialty Programs

• Adobe Summit (Americas) Speaker, 2018, 2020

Adobe Certification and Credentials

• Adobe Certified: Adobe Analytics
• Adobe Certified: Adobe Target
• Adobe Qualified: Analytics Data Analyst credential
• Adobe Qualified: Target Optimization Specialist credential

Kevin is the technical lead for Adobe Experience Manager in Adobe Digital Learning Services. He is the technical expert to match the correct content with the right audience ensuring the best  training possible for customers. Kevin also delivers expert training to varying audiences with different levels of expertise to jump start an implementation. ​

Experience​

• Knowledgeable in AEM 5.6.1-6.5​
  
• Specializes in Adobe Experience Manager with:​
  • frontend development​
  • backend development​
    
  • administration​
    
  • Sites and Assets authoring​
    
  • XML add-on tool​
    
  • Content Services​
    
  • Workflows and Projects​
    
  • Single Page Applications​
    
  • MSM and Translations​
    
  • Multi-solution in Adobe Launch, Target, and Campaign​

Technical Skills

• Java Developer​
• HTL/CSS/Javascript​
  
• Modular development​
  
• Working knowledge of SCMs​
  
• Knowledgeable with CMSs​

Accolades​​

The trainers were excellent - very knowledgeable, good presenters, and did a very good job answering questions and walking around providing assistance.
– End User Student​

​Kevin really made it easy for me to understand things and didn't speak too technically.
– Marketing Student​

​Everything was perfectly planned and instructor  Kevin was very helpful when I was stuck somewhere.
– Developer Student​

​Survey Question: What other courses or training would you be interested in, if any?​
Student Answer:  Any course Kevin is teaching

Lee Klement is a Senior Technical instructor for Adobe Experience Manager.  As a subject matter expert on the platform, his experience includes teaching all levels of AEM from content authoring to development.​

Lee began his career as a technical writer.  He has managed a software technical support hotline and worked as a web-master in the early days of the web.  ​

He has been an instructor for more than 20 years teaching Document Management, Web Content Management and Java Development.  He joined Adobe in 2013.​

Expertise​

• Knowledgeable in AEM 5.6.1 - 6.5, and AEM as a Cloud Service ​
  
• Sites Content Authoring ​
  
• Asset Management and Metadata​
  
• AEM Component and back-end Java Development​
  
• AEM Single Page Application development​
  
• Multi Site Management / Internationalization ​
  
• Cloud Manager / CICD source control processes ​
  

Technical Skills​

• In-person and Virtual Training​
  
• HTML/HTL/CSS​
  
• Java Development ​
  
• Technical Support Engineering​
  

Accolades ​

Lee is a phenomenal trainer! He knows the platform and is engaging with his class. I would take any class that he offers again in a hurry.
– Authoring Student​

Lee was very knowledgeable, patient and enthusiastic. He explained the different modules well and I could feel he was passionate about the content he was teaching. ​
– Development Student​

For a virtual class especially, I was impressed that Lee was able to keep my attention for so long!  Nice pace and exercises were timed well in between the lecture pieces. ​
– Assets Student​

Lee’s preparedness, attention to detail, and responsiveness to students were EXCELLENT!​

Martha has over 24 years of experience as a technical trainer. In her six years at Adobe, she has taught primarily Adobe Campaign, Adobe Experience Manager and Adobe Experience Platform. She has a flexible training style that allows her to work with clients on customizing their trainings to meet their needs.​

Experience​

• Working with clients and consultants to customize their
  cross- channel marketing campaigns to meet their business goals​
• In person or virtual training deliveries​
• Multi-solution course such as the Digital Marketing Masters Workshop​

Expertise

• 20+ years of classroom delivery​
  
• Technical software training​
  
• Tailor delivery with focus on customer’s use cases​
  
• Adobe Campaign Classic Certified Business Practitioner​
  
• Adobe Campaign Classic Certified Developer​
  
• Adobe Campaign Classic Certified Architect​
• Adobe Campaign Standard Certified Business Practitioner​
• Adobe Campaign Standard Certified Business Developer​
  

Accolades​

“Just wanted to thank you for the training. This has been very informational and one of the best training courses that I have attended. Thank you.” … Customer Survey​

When asked what other courses a student would take, they responded with “any training Martha is leading.”

​Beyond Award Winner 2018 – Learning Leader

Miguel has over 24 years of experience in the field, and his passion for digital technologies shines through in his teaching.  He has been praised by his students for his ability to explain complex concepts in a clear and easy-to understand way.

Solutions Expertise & Delivery Excellence​

• ACE Certified: Photoshop, Illustrator, InDesign​
• CompTIA CTT+ Classroom Trainer Certification​
• Adobe Certified Instructor​
• Additional Technology Expertise: Adobe Acrobat Pro, AEM, Captivate, ColdFusion, LiveCycle, Adobe XD​
• Teaches 21 public courses totaling 44 days of content, including 9 AEM courses ​
• Web application development with Node.js, PHP, and Python​
• Linux server administration​
• Uses React and Vue for front-end applications​
• Incorporating external APIs as well as ecommerce functionality on various sites​
• Constructed and delivered Accenture Public Services Platform e-Learning courses and Handbook​
• ACLU Digital Media Training​
• Exported FrameMaker-based manuals into a customized web experience for State Bar of Texas ​
• Created new membership website for the American Academy of Urgent Care Medicine

Support and Vision​

• Develop and maintain course curriculum for publicly taught Adobe courses since 2006, and earlier for Macromedia, including Photoshop, Illustrator, InDesign, Captivate, etc.​
• Build custom training for clients, including but not limited to: Dept. of Veterans Affairs, Dell, National Instruments, American Airlines, USDA, Chevron, H&R Block, etc. ​
• Implement and maintain Lumenbrite website, front and backend functionality.

Accolades​​

“Miguel was a great instructor. His teachings were in-depth and at a pace that a beginner can learn and remember for future use. He's definitely the best software instructor I have ever had.”​
- Tiffany, US Air Force

Mike is a passionate, dynamic and fun technical instructor with expertise in Adobe’s digital marketing products. He has ~5 years experience enabling client teams to solve their marketing challenges by providing technical training and consulting tailored to their learning objectives.

Expertise & Experience

• Teaches Adobe Campaign Classic and Standard as well as Adobe Marketo Engage and Adobe Journey Optimizer​
• Completed the prestigious Adobe Digital Marketing Academy​
  
• Taught classes in Spanish (second language) in 7 different countries and online​
  
• Recorded 5 On-demand Campaign courses and 1 Adobe Summit session on Advanced Enrichment in Campaign Workflows​
  
• Has extensive worldwide travel experience​
  
• Demonstrates proven ability to train in culturally diverse working environments​
  
• Assists curriculum development in the upgrade and improvement of courseware and lab exercises​
  
• Has an uncanny ability to explain technical topics in a way that anyone can understand​

Certifications & Speaking Engagements​

• Campaign Classic Business Practitioner certification​
  
• Campaign Standard Business Practitioner certification​
  
• Adobe Summit Training 2019-2021​
  

Accolades​

“Mike D'Agostine did a fantastic job with our course today. This is the second time in two weeks we've taken an Adobe course led by Mike and he doesn't disappoint. I like how he's able to keep everyone engaged even with us all being remote. His ability to troubleshoot is phenomenal and his knowledge of the tool is great. Really look forward to more classes led by Mike.”
– USAA​

“Mike fue muy paciente contestando todas las preguntas que surgían en el camino. Era detallista en todos los movimientos que hacía en la plataforma, cuestión que siempre se agradece cuando estamos trabajando vía videollamada.​

La verdad Mike nos sacó de todas las dudas, excelente capacitación!”​
– Naranja​

Milagros is a Frontend developer with more than 14 years of experience with Web Development, the last 7 years​ focused on Adobe Experience Manager.​

She is an AEM certified developer that has experience working with 
Fortune 500 companies with multi brand and internationalized sites.

Solutions Expertise & Delivery Excellence​

• Has experience training other developers on site and online​
  
• Has experience leading multicultural teams divided across different time zones​
• Worked in projects from multiple industries (marketing, medical, 
  food industry, automotives, etc.) migrations from different 
  platforms, new developments and refactoring.​
• Created demos with Edge Delivery Services

Technical Skills​

• HTML, CSS, JavaScript​
  
• AEM 6.5, AEMaaCS​
  
• HTL, Dialogs​
  
• Preprocessors​
  
• Webpack, Gulp​
  
• Web Performance, ADA Compliance, SEO​

Rachael was born in Texas, and despite not owning a horse, has ridden one (successfully). ​She spent a decade in hospitality and entertainment honing her skills in communication while learning how to provide an accessible and friendly customer experience- with a few “y’all’s” thrown in.​

​Rachael chooses to spend her time learning new art skills, watching foreign scary movies, traveling the world rereading The Hobbit over and over and listening to all the Lo-fi Spotify playlists.​ With her background in UX Design and Product Development, Rachael likes to take user frustrations and turn them into delightful solutions. As a Mediator personality (Myers Briggs), Rachael tries really hard to live by her chosen values of Curiosity, Authenticity, and Vibrancy in order to make her little corner of the world a better place.

 ​Expertise & Experience

• Facilitate learning of Adobe Workfront & Workfront Fusion​
• Development of curriculum ​
• Knowledge of digital technologies.
• SOAP/REST API Design and Implementation​
• New Solutions:
  • Project Management revamp​
  • Create Reports 2​
  • AEM Sites & Assets cross training

Education & Interests​

• Certified in UX Research from SMU​
• Scrum Master 1, PSPO 1​
• Currently pursuing a Bachelors in Communications ​
• Adobe Certified Professional - Adobe Workfront Project Manager​
• Adobe Certified Professional - Adobe Workfront Core Developer​
• Painting​
• Traveling ​
• Horror Movies​
• Reading Science Fiction​
• Rock Concert Veteran

Accolades​

“Rachael was absolutely one of the best instructors I have ever had. I was so impressed by her ability to manage the class, explain advanced concepts, and remain personable and fun. She is such an incredible asset to your teaching team.”​

“Rachel was great and very patient with my questions. She never lets anything rattle her when things don't go as planned. She was also not afraid to respond with ‘I don't know, but I'll get the answer’ and come back with that answer very quickly. I highly recommend her.”

As a seasoned professional, Ronny is adept at translating the intricacies of Adobe's powerful suite of products including Photoshop, Illustrator, Workfront, Premiere Pro, and Fusion into comprehensive and engaging training modules. His commitment to delivering high-impact learning experiences is evident in his dynamic training style, which caters to various learning styles and ensures participants acquire practical skills that can be seamlessly applied in real-world scenarios. Committed to continuous improvement, Ronny actively pursues opportunities for further education, ensuring that he remains at the forefront of Adobe applications and instructional design methodologies. His dedication to staying informed and adapting to emerging technologies positions him as a forward-thinking Training Delivery Manager, ready to lead teams towards greater proficiency and success in the ever-evolving Adobe ecosystem.

Expertise:

• Adobe Workfront and Fusion Certified
• API/REST proificent
• Project Management Methodologies

Roynaldi Javier Rojas Cantres, or Roy, is a technical account project manager (TAM) with over 12 years combined experience in tech support, implementations, project management, technical instruction, integrations, and training development in the software industry. He is a skilled trainer, and a natural teacher who enjoys sharing his expertise with those seeking the knowledge. He has worked in designing and developing instructional programs, presentations, and curricula to enhance and promote adoption and trust in the software he’s instructing on. Roy is energetic, compassionate, spontaneous, and an empath. His Meyers Briggs is ENFP: Campaigner personality type. He cares a lot about who you really are and what your passions are and enjoys listening to you talk about them.​

Member of the US Air Force Reserve out of Hill AFB, UT. 419th FS, 419th AMXS, 34th FGS. Crew Chief on the F-35 Lightning II​.

Expertise & Experience​

• Facilitate learning of Adobe Workfront & Workfront Fusion​
• Skilled in Enterprise Software Integration and legacy systems​
• Certified Project Manager with year of experience​
• Knowledge of digital technologies.​
• 9 years of experience with Adobe Workfront​
• SOAP/REST API Design and Implementation​
• Speaks Spanish and Portuguese

Education and Interest ​

• Associates in Science in Business​
• Currently pursuing a Bachelors in Business/Marketing Education​
• Adobe Certified Professional - Adobe Workfront Project Manager​
• Adobe Certified Expert - Adobe Workfront Core Developer​
• Traveling with my partner​
• Going Salsa dancing, dancing in general​
• Movies, movies, movies​
• Reading Fantasy novels​
• Playing D&D with the kids​
• A TRUE fan of the Dolphins, Heat, Marlins, Panthers, & Gators. He does cheer for the local teams Jazz, BYU Cougars, Utah Utes… “As long as they aren’t playing any of my Miami/Florida teams that is”
  

Accolades​

“Best instructor I ever had on WF product and this is my 6th in person training.​

Roy did so well that I already signed up for another training with him, Admin II, and recommended my colleague Ruth to take Project Mgmtagain but with Roy this time.​

He truly is fantastic, knowledgeable to a degree that borders on scary at times, still have to find a question he does not have the answer to..."

Staci is a passionate and dynamic educator with deep expertise in Digital Analytics, Optimization and Personalization, and Audience Profiling. She has 10+ years experience enabling client teams to solve their business challenges by providing technical training and consulting tailored to their learning objectives.​

Expertise & Experience

• Nominated to attend the prestigious DMA Academy at Adobe​
• 7+ years of Media Planning, Buying, and Campaign Analysis with major Advertising companies: Young & Rubicam, Exile on 7th, Publicis, and McCann/MRM Worldwide​
• Adobe Experience Cloud Integrations Expert with 10+ years teaching multiple Adobe Solutions

Publications & Speaking Engagements​

• Daily Public & Private client engagements for 10+ years​
• Omniture Summit Training 2008​
• Adobe Summit Training 2009-2019​

Accolades​

“In our class there was certainly a wide range of users and Staci did an excellent job of starting from the foundation and building up. This way new users were not left behind​ and experienced users sharpened their skills and learned valuable new functions. No topics or questions were dismissed as being out of scope or non-relevant. It was a great experience/investment in my opinion..”​
- Analytics Implementation Course Customer, Survey Feedback​

“Not only was Staci a master of the materials, she knew how to present them in such a way that even a one day course was incredibly enlightening…Perhaps more impressive than her proficiency with the material, Staci was incredibly organized…A huge part of the skillset for a successful virtual class has to be mastery of the presentation environment, and Staci crushed it… I learned so much, just in one day, and truly appreciated the professionalism…Staci sets the bar high.”​
- Katie Cipollone, Adobe Employee, Principal Analytics

Stephanie is an Associate Consultant Instructor within the Adobe Digital Learning Services group. She has a positive, energetic attitude that transfers into her work and the people around her. She is eager to expand her learning and develop her skills so she can continue to makeauseful impact.

 Expertise and Experience

• Received Bachelor of Science in Business Administration from Boston University with a concentration in Finance
• Interned in the ACS Academyasan Associate Consultant, helping in the process of rolling out the Delivery Methodology
• Extremelycollaborative with team members
• Highly motivated and organized to deliver the best practice and work possible

Accolades

“Stephanie came into the Associate program so open and  engaged. She is the first associate within the ADLS team, and she was able to navigate ADLS, make connections and really honein on what success looks like for her aligned with her strengths. She has also leaned into the Academy program, providing thought leadership to create the future for the program.”
– Rebecca

With 9+ years of experience in Marketing Automation and campaign operations, Abhishek is experienced in product consulting globally for customers using Marketo Engage, in areas spanning from implementation, enablement, migrations, audits & recommendations, business requirement scoping, and running campaign operations. As a Marketo Engage instructor, Abhishek has delivered more than 50+ Marketo classes in the APAC region.

Expertise

• Well versed Launch packs and Marketo implementations with  Technical and Administrative configurations
• Setting up lead lifecycle stage and lead scoring model to drive marketing and sales alignments, that drives business to improve customer engagement.
• Delivered product consulting to various prestigious customers across AMER, APAC and EMEA continents with primary focus on strategy and best practice implementation from marketing automation perspective.

Education

• B.Tech (Electronics & Telecommunication)
• MBA (Marketing)

Technical Skills

• HTL / CSS
• Salesforce CRM
• Marketo Custom Objects

Abu Khan has 20 years of experience in delivering front-end solutions and experiences for a multitude of clients across a broad spectrum of industries.​

As a professional trainer he has trained thousands of aspirants on Adobe Creative Cloud and Experience Cloud solutions.​

As Front-End Solutions Architect he has worked with 30+ Clients on Adobe Experience manager platform to build, create and deliver solutions globally. ​
​
His expertise includes:

• Performance Engineering
  • Providing solutions and consulting with clients, helping them deliver their front-end applications while scoring better benchmarks on Google Performance Metrics​.
• Abu’s experience includes 7 years in Adobe Experience Manager
  • Front-End Solutions Architecture and Performance for Large Enterprise Applications, specialization in Fintech, Multi-lingual Deliveries and Enterprise DAM.​

Expertise & Experience​

22 years of overall experience – Creating and managing mid to large enterprise front end solutioning and Architecture.​

Education & Interests​

• BSc. Bachelors in Computer Science​
• Certified Business Practitioner Expert​
• Certified Adobe Experience Manager Sites Developer​

Thirteen years of progressive experience that spans multiple industries working in highly regulated environments across the globe. Proven Digital Marketing experience in B2B / B2C industry. Excellent skills in managing cross-geography participation and articulating a tailored experience with accommodated learning style, communication and marking a grade.

Ayesha, as a Sr. Corporate Trainer at Adobe Inc., comes with an extensive background of consulting and Training Adobe Clients. Prior to Adobe she has worked with companies like CEB (now Gartner), Sapient Nitro (Now Publicis Groupe) and Unique International. Her roles spanned across various Digital marketing tools like Eloqua, Acton, SFDC, SFMC, Pardot, Vovici, SDL Tridion, and many more. Across all her roles. Ayesha has worked with clients globally, both offsite and onsite providing the customers an utmost experience with her deliverables.

At Adobe, Ayesha has been delivering exceptional customer experience across tools like Adobe Campaign Classic, Adobe Campaign Standard, Adobe Marketo Engage and is now gearing up for Adobe Journey Optimizer. Ayesha has delivered bespoke trainings for Adobe Clients across regions managing language barriers and has collaborated with clients across various industries including Software, Telecommunications, System Integrators, and many others.

Ayesha specializes in delivering Advanced, Custom, and technical Curriculums for Adobe. Some of the success stories comes from clients like CPA, Optus, Korea Air, SDS, BPNZ, Spark NZ, DCH Holding HK, JRG, Reliance Jio, Virgin Australia, Chegg, Swinburne University, Asustek Computer Incorporation (ES, FR, UK, TW), Eppendorf UK, Accenture Costa Rica, Dell, SCB (SG, HK), and many more.​

Expertise & Experience

• 13+ years of overall experience in digital marketing in customer first engagements
• Experience in driving and meeting expected outcomes
• Ability to design training programs tailored to the specific needs of the audience.
• Excellent verbal and written communication skills
• Ability to convey complex ideas in a clear and understandable manner.
• Active listening skills to understand participants' needs and concerns.
• Strong interpersonal skills to establish rapport with participants.
• Empathy and patience to work with diverse groups of people.
• Willingness to adapt training methods based on customer requirements

Education & Interests

• APM in Product Management from IIM, India
• BCA in Computer Science from JIMS, India
• Adobe Certified Business Practitioner
  

Professional Profile

• Senior digital professional and manager with extensive experience in a range of disciplines within digital, data and marketing - both client-side and in consulting capacities.
• Experience over a wide range of industries, including airlines, travel, eCommerce retail, banking, tertiary education and insurance • Passionate advocate for effective data usage and a culture of learning and improving.

Expertise & Experience

• 17 years of overall professional experience in areas such as digital marketing, analytics, digital strategy, product management, UX, team management, training and upskilling
• Extensive client-side experience, including  as the head of digital and performance marketing at Qantas and the manager of digital operations at Jetstar
• Extensive end-to-end experience in training and team development, including training strategy, design, development and delivery

Education & Qualifications

• Undergraduate qualifications in marketing and international business
• Postgraduate qualification in eCommerce
• Adobe certified analytics expert
• Other qualifications in training and assessment, engineering and data science

With over 18 years of experience navigating the dynamic terrain of digital marketing, coupled with a decade-long dedication to teaching and mentoring, Chandan is passionately committed to empowering professionals amidst the perpetual evolution of the digital realm.

A seasoned specialist within the Adobe Experience Cloud ecosystem, Chandan boasts a profound understanding of pivotal Adobe Cloud applications.

At the core of his proficiency lie strategic domains such as Conversion Rate Optimization (CRO), Growth Hacking, Web Analytics, and Customer Journey Optimization. These strategic pillars form the bedrock for his initiatives, meticulously crafted to enhance audience engagement and elevate brand visibility.

Throughout his illustrious career, Chandan has remained unwavering in his commitment to not only staying abreast of industry trends but also pioneering innovative approaches that redefine the digital marketing landscape. His overarching mission is to inspire, educate, and empower individuals and organizations to thrive in an ever-evolving digital milieu.

Expertise & Experience

• 2014 – 2016, Marketing Communications Manager, hCentive, Inc
• 2016 – 2019, Vice President – Digital Marketing, ProProfs
• 2019 – 2022 , Digital Marketing Consultant, Student Mentor and Corporate Trainer
• 2022 – Present, Corporate Instructor (Analytics/AEP/Target/AAM), Adobe Inc

Licenses & Certifications

• Adobe Analytics Business Practitioner
• Facebook Certified Digital Marketing Associate
• Google Ads Search Certification
• Google Ads Display Certification

Feisal Ahmad brings with him 33 years of working experience, 25 of which are training experience in global corporations, including Sun Microsystems, Oracle and now Adobe Inc. ​

​Feisal has been in Adobe since 2015 as an APAC Senior Corporate Instructor for the Adobe Experience Manager, Journey Optimizer, and Adobe Campaign line of products, handling clients from diverse industries from finance and telecommunications to institutions of higher learning.​

Expertise & Experience

• 1990 – 1997,  R&D Electronics Engineer ​
  • Singapore Institute of Standards and Industrial Research
• ​1997 – 2010,  Lead Regional Instructor for Java​
  • Sun Microsystems, Inc​
• ​2010 – 2014 , Lead Senior APAC Instructor for Java, Solaris, Weblogic, Oracle Directory Server, NoSQL​    
  • Oracle Corporation​
• 2015 – Present,  Senior Corporate Instructor (AEM/Campaign/AJO)
  • Adobe Inc

Education and Certification

• Bachelor of Electronics Engineering (Hons)
  • University of Glasgow, Scotland, UK​
    
• Neuro Linguistics Programming Practioner​
• Neuro Linquistics Programming Master Practioner

Twelve years of experience in teaching Adobe Experience Cloud and Experience Platform solutions. ​

Experienced with Digital Transformation, Digital Marketing, Optimization & Personalization, Visualization and Data Analysis.​

Excellent skills in delivering trainings, creating tailored training courses, communication, as well as project management.​

As Principal Instructor:

• Outstanding record of conducting public classroom training, open classes, workshops, corporate training, and partner training virtually and in person.​
  
• Conducted more than thousands of training courses across various industries globally.​
  
• Assisted hundreds of customers to get Adobe certifications.​
  
• Able to create tailored training based on client’s training objectives and needs.​
  
• Able to conduct training in both English and Mandarin Chinese.​
  
• Based in Taiwan. Happy to travel overseas for on-site training.​
  

To name a few clients I worked with previously:​

Microsoft, IBM, Amazon, Huawei, Sony, Mercedez Benz, Audi, Citi Bank, MaterCard, HSBC, ANZ, IAG, MetLife, Manulife, Ninemsn, TVB, Condé Nast, Telstra, Optus, Singtel, Changi Airport Group, Qantas, Malaysia Airlines, Cheil Worldwide, Dentsu Aegis, Kimberly Clark, Australia Post, Tourism Australia, Hong Kong Tourism Board, Yonsei University, and University of Sydney.

Expertise & Experience​

• 12 years of overall experience – Digital Strategy, Digital marketing, Curriculum Development and Training Delivery.​
  
• 7 years working as Adobe Partner Instructor​
  
• 5 years working as Adobe Corporate Trainer
  

Education & Interests​

• Master in International Business​
  
• AIM Project Management Certified​
  
• Adobe Certified Master: Adobe Analytics Architect​
  
• Adobe Certified Expert: Adobe Analytics Developer​
  
• Adobe Qualified: Adobe Analytics Data Analyst​
  
• Adobe Qualified: Adobe Experience Platform​
  

James has over 20 years experience in the IT industry and 14 years working with Adobe Commerce as a developer, project manager, solution consultant and manager.

He has spent over 12 years working for Adobe Solution Integration partners managing teams of developers, consultants and project managers.

James spent 3 years at Adobe as Manager of the Commerce Customer Technical Advisory for APAC, providing input and value across all Adobe Commerce Cloud installations across the region.

James has worked on over 70 eCommerce projects in either hands-on development or in a consulting capacity working with implementation and consulting teams.

He has trained teams on implementation for Adobe Commerce trained countless customers on commerce back-office administration

James has presented at Adobe Commerce events including MagentoLive in Sydney in 2014 and 2017 and has run webinars for Adobe on Commerce Cloud best practices and New Relic best practices.

With over 15 years of expertise and being a master of Adobe Experience Cloud, Jitendra's journey has led him through various key solutions within the ecosystem, and has delivered 100+ trainings across the globe for Adobe Solutions.

Expertise

• Adobe Campaign: Crafting targeted marketing campaigns with finesse.
• Adobe Marketo: Navigating B2B marketing automation for lead generation and nurturing.
• Adobe Real-Time CDP: Unifying customer data for hyper-relevant experiences.
• Adobe Experience Platform: Seamlessly integrating data across channels.
• Adobe Journey Optimizer: Designing seamless customer journeys.
• Adobe Experience Manager: Managing dynamic websites and assets.

Accolades

• “Jitendra’s guidance transcends textbooks. His passion for teaching ignites curiosity and fosters growth in every learner.”
• “Jitendra’s expertise in Adobe Campaign and Marketo is unparalleled. He transforms complex concepts into actionable strategies.”
• “Jitendra’s mastery of AEP, AJO, and AEM ensures seamless customer journeys. His impact resonates far beyond the classroom.”

• Adobe Experience Manager Sites
• Adobe Campaign Master
• Adobe RTCDP Developer
• AJO Developer
• AEP Developer

Technical Skills

• HTML / CSS
• JS
• Node JS
• Java
• Python
• XML

Certified as an Adobe Certified Instructor since 2015, delivering public and private training on official Adobe training courses, as well as tailor-made training for multiple Adobe customers. Capable of training in multiple technologies, including Adobe Experience Manager Sites, Assets & Forms, Adobe Campaign Classic & Standard, Adobe Experience Platform, and more.

Expertise & Experience

• 20+ years of overall experience – digital marketing, solution architecture, integrations, team lead, practice development, technical ownership of delivered Adobe solutions globally, team management, client and internal enablement & training
• 8 years as Adobe Certified Instructor
• Multiple cross technology projects delivered successfully to global enterprise clients
• Strong pre-sales and technical sales capabilities

Education and Certifications

• Bachelor of Science (Computer Science)
• Adobe Certified Expert: AEM Sites Developer
• Adobe Certified Professional: AEM Sites Business Practitioner
• Adobe Certified Professional: Campaign Standard Dev

With 15 years of experience in the tech industry, Saurabh has honed his skills through various roles encompassing delivery, account management, sales, and go-to-market strategies. His diverse experience has positioned him as a trusted advisor to enterprise customers, providing valuable support across their tech initiatives.​

​With a background in engineering, finance, digital strategy, and value realization, Saurabh excels in tackling the challenges that customers encounter in constructing their digital roadmaps. He also adeptly addresses the associated work management challenges, transforming them into opportunities that drive positive business outcomes.​

Saurabh is a trusted advisor to the C-suite to help them take technology decisions and drive experience transformation initiatives across industries. His expertise helps him play as the right sounding board to executives exploring solutions to growth and technology challenges.​

His knowledge of working across industries like High Tech, Advisory, Banking, Financial Services, Retail, Manufacturing and more helps him play the role of an effective transformation partner to executives.​

Expertise & Experience

• 15 years of overall experience – Digital Strategy, Sales & Account Management, Delivery, Tech Advisory, Go to market strategies, Marketing​
• 2022-Present, CRO, Tekno Point​
• 2020-2021, Regional Sales, Zscaler​
• 2014-2020, Director- Strategic Business, Gartner​
• 2010-2014, Consulting services, Tekno Point

Education & Interests​

• BE Computer Engineering, University of Mumbai​
• PGDM, Welingkar Institute of Management

As a subject matter expert on the platform, his experience ranges from teaching administration and devops courses, front and back-end development to content authoring and working with digital assets, experience platform and campaign. Ser Chay began his career spending 15 in systems integration before becoming a technical trainer.

Expertise

• Experience with AEM 6.3-6.5, Cloud Service, Experience Platform and Campaign 
• AEM Frontend / backend development
• Platform Architecture 
• Sites Content Authoring 
• Assets Management and customization
• Content Services / Sling Model API development
• Workflows and Projects / Business Practices
• Real-Time Customer Data Platform
• XDM Schemas, Datasets,
• Segmentation and Activate Destinations
• Data Collections / Tag Properties
• Data and Manage Campaign
• Design and Orchestrate Campaign, Offer Campaign

Technical skills

• Java Development 
• HTL / CSS
• Middleware Integration
• Technical Implementation

I have over 19 years of experience in training, training the trainers, customer service, testing and technical writing. ​

I have worked across multiple industry verticals – Cloud computing, API product management, Networking and Security, Banking and Finance, Education and Training. Employers include global corporations such as DSRC, Misys and Apigee Technologies.​

Considerable experience working with geographically dispersed cross-functional teams. Experience in teaching technical writing, AEM Forms, English language, effective writing, and been a coach for life skills such as team building and effective communication. ​

Training Specialties:

• Training sessions based on staff and organizational learning needs.​
• Training on people skills for workplace success and advancement.​
• Conduct ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum.​
• Training on English language​
• Training on internal personal communication​
• Training on Business Writing​
• Training on technical writing, graphic tools and content developing​
• Training on Adobe AEM Forms

Expertise & Experience​

• 19 years of overall experience – training, customer service and technical writing ​
• 1 year as an external trainer in Adobe​
• 1 year – Training Adobe clients on AEM Forms for India and Australia region

Education & Interests​

• Graduate in Banking and Taxation​
• Postgraduate in Computer Applications​
• Certification in Business Writing from Cambridge University​
• MBA in HR and Training ​

Thirty years of progressive experience that spans multiple business units and functional areas working in highly regulated environments. Experienced with digital transformation, information management, Digital Marketing, Product Marketing, Operations in B2B / B2C industry process with a solid understanding of the technology landscape. Excellent skills in team building, communication, as well as inter-department and executive client relation management.

As Trainer:
Certified Instructor by Adobe since 2008, covering Adobe Experience Manager Sites and Forms, Adobe Analytics, Adobe Campaign and Adobe Experience Platform.  Certified Architect (Master) in Adobe Experience Manager Sites and Forms, Adobe Analytics and Adobe Campaign since 2012.​

As Consultant:
Architected and delivered solutions on Adobe Experience Manager, Adobe Analytics and Adobe Campaign for large scale Enterprise Clients.  Worked with PMs, Developers, Business Analyst, Client stakeholders across project delivery timelines.

Expertise & Experience​

• 30 years of overall experience – Technology Delivery, Digital Strategy, Digital marketing, Multi-Solution Architecture, Technology Leadership, Enablement & Training​
• 12 years in Adobe​
• 10+ Years as Adobe Certified Instructor​
• Adobe Consultant for Adobe Experience Manager, Adobe Analytics, Adobe Campaign

Education & Interests​

• BA in Computer Science​
  
• Adobe Certified Analytics master​
  
• Adobe Certified Experience Manager master​
  
• Adobe Certified Campaign master​
  
• Adobe Certified Workfront Professional​
  
• Adobe Qualified Experience Platform Practitioner​
  
• Adobe Beta testing and pre-release involvement​
  

Varsha Thakur has fourteen years of progressive IT experience that spans multiple business domains and functional areas working with various clients in their regulated environments.

Experienced in Digital Transformation, Business Process Management, Content Management and Records Management systems based on Java/J2EE technologies with a solid understanding of the related technology, tools, and industry specific practices and standards. Possess excellent communication, presentation, and team management skills with great ownership in any given project and environment.

As a Corporate/Technical Instructor:

• Great record of conducting public classroom training, open classes, corporate training, and partner trainings virtually.
• Conducted Adobe training courses across various industries globally. 
• Assisted customers to get Adobe credentials badge examinations.
• Able to create tailored training based on client’s training objectives and needs.
• Adobe Qualified AEM Sites Content Author and covering a range of courses for Adobe Experience Manager Sites and Assets trainings.
• Based in Sydney. Open to travel for trainings conducted onsite. 

Some Clients worked with Microsoft, IBM, ,Accenture, Wipro, E&Y, Citi Bank, Capgemini ,TCS, Cognizant, SunLife, Woolworths ,Service Australia 

Expertise & Experience

• 14 years of overall IT experience in varying roles with technical expertise as a technical architect, senior developer, production support analyst and a team player  in BPM/CMS/RM systems over the years. 
• 1 + year in Adobe 
  • 1+ year as Adobe Technical Instructor/Trainer 
  • Proficient in AEM Sites and Assets trainings

Education and Certification

• Bachelors in Mathematics (Honors) 
• Masters in Computer Applications 
• Adobe Qualified AEM Sites Content Author • Adobe Qualified Digital Librarian 

Vijay Golani is Magento Master and a Magento trainer. Vijay’s career started with Magento Commerce in 2009. During the initial years, he gained experience in different skills, including Magento customization, extension development/integration, API integration, and Magento performance. He extensively focuses on code quality. Vijay is one of the worldwide developer and merchant trainers for Magento/Adobe and regularly speaks at Magento events. He is a Workgroup Events team member for the Magento Association.​

As a ADLS Trainer:
Delivering Business and Developer training through Adobe Digital Learning Services. Onsite training delivered in USA, Switzerland, Ireland, Germany, France, UK, Australia, India.

As a VP of Development:
Managing the development team in India, USA, Bolivia and Mexico. Making sure developer get required training, skills and delivery output as per industry standards.​

As Solution Architect​:
Visiting client onsite, understanding the requirement and making the higher level business architecture. This help merchants to understand the overall picture of the project, required technologies and timeline.​

Expertise & Experience​

• 6 Years of overall experience in delivering Developer and Business training for Adobe Digital Learning Services​
• 14 years experience in Magento Open Source and Adobe Commerce​
• 6+ years as Adobe Commerce Developer​
• 5+ years as VP of Development​
• 3+ years as Solution Architect 

Education & Interests​

• Bachelor of Engineering in Information and Technology​
  
• Adobe Certified Expert-Adobe Commerce Developer​
  
• Adobe Certified Professional Adobe Commerce Developer​
  
• Adobe Certified Expert-Adobe Commerce Business Practitioner​
  
• Adobe Subject Matter Expert - Adobe Commerce Business Practitioner Professional​