All virtual live instructor-led trainings are conducted via Adobe Connect 11 (browser-based) with VOIP audio. You can use your computer’s internal speakers or headphones. Microphone access is allowed, but not required. Please ensure you have a strong Internet connection.​ To familiarize yourself with Connect, refer to this guide prior to class: Adobe Connect Visual Quickstart Guide

During the week prior to training: the instructor's virtual meeting room link info will be sent to all learners. 

On the day of training:​ Please launch your your instructor's virtual link 5 minutes before class starts.​

• Upon launching:
  1. On the Guest screen, enter your first & last name.
  2. Enter your classroom.​
  3. Wait to be accepted into the room by the instructor.

​Ensure you meet any additional system requirements for your virtual live instructor-led class by scrolling down to the "System Requirements" section below on this page.

There are two ways to locate your class location / instructor’s virtual meeting room information.

1. Locate the details inside your Learner Dashboard. Instructions can be found here.
2. Your registration confirmation email, and also reminder emails during a week prior to training, contains your instructor's virtual meeting room link info. Keep an eye out for these notifications.

To ensure you are receiving important training details & communications from Adobe Digital Learning Services, we advise adding adlsnore@adobe.com (our no-reply account) and adls@adobe.com to address book, contacts, or safe sender list.​

Students will access the Adobe Digital Learning Services’ Adobe Experience Manager company account for the duration of the class to complete course labs.

Adobe Experience Manager (Technical courses only)

Technical courses use a virtual machine software called Readytech. Before class, make sure you:

1. Complete Performance Precheck
2. Complete Accessibility Precheck and verify access to the ReadyTech login screen only (Do not log in).
3. Watch these enablement videos:
   1. Accessing ReadyTech
   2. ReadyTech for Adobe Experience Manager

Students will access the Adobe Digital Learning Services’ Adobe Experience Manager company account for the duration of the class to complete course labs.

Adobe Experience Manager (Technical courses only)

Technical courses use a virtual machine software called Readytech. Before class, make sure you:

1. Complete Performance Precheck
2. Complete Accessibility Precheck and verify access to the ReadyTech login screen only (Do not log in).
3. Watch these enablement videos:
   1. Accessing ReadyTech
   2. ReadyTech for Adobe Experience Manager

None. Students will access the Adobe Digital Learning Services’ Adobe Audience Manager company account for the duration of the class to complete course labs.

• Your Instructor will email you the instructions on how to download the Campaign Classic console prior to your class.
  
  
• Must use a Windows Operating System to install the Campaign Client (v7) prior to attending class.
  
  
• Laptop Administrative rights may be required to install the Campaign Client (v7)
  
  
• Mac users can install the Campaign Client (v7) in a Virtual Machine that has Windows Operating System.

• Access Adobe Experience Manager Cloud Service Page
  
  
• Students will access the Adobe Digital Learning Services’ Analytics, Target, Launch, Campaign, and Experience Manager company accounts for the duration of the class to complete course labs.

• Supported web browsers include Google Chrome, Firefox, Microsoft Edge and Safari
  
  
• Install Postman Platform for API Development. Download the Postman Desktop Agenda and choose your Operating System.
  
  
• Students will access the Adobe Digital Learning Services’ Adobe Experience Platform company account for the duration of the class to complete course labs.
  
  
• Your instructor will send out an email containing how to access Experience Platform and Application Services at least 24 hours before the training. Please go through the instructions and reply to confirm access.
  
  
• AEP Technical courses only: Technical courses use a virtual machine software called Readytech. Before class, make sure you:
  1. Complete Performance Precheck
  2. Complete Accessibility Precheck and verify access to the ReadyTech login screen only (Do not log in).
  3. Watch these enablement videos:
     1. Accessing ReadyTech
     2. ReadyTech for Adobe Experience Manager
        

None. Students will receive access to a Marketo University training environment (instance) for the duration of the course. Access to the training instance expires at the end of class.

• Learners will need access to a text editor application and will need the Adobe Experience Platform Debugger extension for Chrome. The AEP Debugger examines your web pages and helps you find problems with how your Adobe Experience Cloud solutions are implemented. Instructions are available on Adobe Experience League: https://experienceleague.adobe.com/en/docs/experience-platform/debugger/home
  
  
• Students will access the Adobe Digital Learning Services’ Adobe Target company account for the duration of the class to complete course labs. No prior prep is needed for this area.

Your instructor will email you the instructions on how to access your personal Workfront Test Environment prior to your class.

• Web browser: Workfront officially supports the current browser version and one previous version (and any previous version that constitutes at least five percent of total Workfront traffic) for the following browsers:
  • Chrome
  • Firefox
  • Safari
  • Microsoft Edge (Not Microsoft Edge Legacy)
     
• Browsers that Workfront does not support:
  • Internet Explorer 11 is no longer supported as of the 21.2 release (May 2021).
  • Internet Explorer versions 7, 8, 9, and 10: Microsoft discontinued all support (including severe security vulnerabilities) for IE 7 and IE 8 on January 12, 2016. In addition, IE 9 and IE 10 have also been discontinued in most circumstances. Microsoft’s rationale behind this decision was based on the substantial security concerns with the architecture of these browsers that could severely impact users.
     
• Browsers on a mobile device: Workfront does not support any browsers on a mobile device. Instead, use the Workfront mobile apps, available for both iOS and Android. For more information, see Use the Adobe Workfront mobile app.