Create and Analyze Reports Using Adobe Customer Journey Analytics

Customer Journey Analytics

Create and Analyze Reports Using Adobe Customer Journey Analytics

Live Instructor Course

On Demand Course

Create and Analyze Reports using Adobe Customer Journey Analytics is a 2-day instructor-led or 16-hour on-demand course, where you will learn to create various reports and dashboards that demonstrate multi-channel and cross-channel traffic, conversion, and retention data capturing. Through hands-on activities, you will create cross-channel comparative analysis reports. You will also create filters and calculated metrics, publish targeted audience to Adobe Experience Platform, and share projects.

NOTE: Class duration is changing from 1 day to 2 days. Final delivery under the 1 day class is August 1st, 2025.

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Course Details

A fundamental understanding of Adobe Analytics is recommended.

System requirements: Access to Adobe Experience Platform and Adobe Customer Journey Analytics

After completing this course, you will be able to:

Establish a connection from Adobe Experience Platform to Adobe Customer Journey Analytics
Analyze multi-channel traffic, campaign performance, and user journey
Analyze multi-channel sales and revenue patterns
Analyze repeat purchases and customer loyalty across channels
Identify returns, churns, and customer support across channels
Export data and share a project

Establish a Connection from Adobe Experience Platform to Adobe Customer Journey Analytics
Analyze Multi-Channel Traffic, Campaign Performance, and Customer Journey
Analyze Multi-Channel Sales and Revenue Patterns
Analyze Repeat Purchases and Customer Loyalty Across Channels
Identify Returns, Churns, and Customer Support Across Channels
Export Data and Share a Project

Price: USD $1,000

Duration: 1 day (duration and pricing changing to 2 days after August 1st, 2025)

Business User, Analysts

Beginner

On-Demand Course

The on-demand version allows you the flexibility to train on a schedule that is convenient for you and taken at your own pace. Dive into hands-on product exercises, along with slides, activity guides, and a completion certificate.

To complete the activities in the on-demand course, you will need to work in your own instance. If necessary, speak with your administrator about a setting up a sandbox or testing environment.

Enroll in On-Demand Course

Explore more ways to learn.

Private training

Organize private training exclusively for your team. Location, dates, times, and agenda can be tailored to your organization’s needs.

Learning Subscriptions

Get 12-month unlimited access to all live instructor-led courses, on-demand courses with practice exercise guides, sandboxes for select on-demand courses, and spotlight videos across Adobe Experience Cloud products.

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Adobe Professional Certification

Take an exam and earn a certification that validates your skills and knowledge.

Go to Certification Program

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Customer Journey Analytics