Follow the learning path for Adobe Customer Journey Analytics business users.
Progress through a sequence of courses and videos that help you build the skills and knowledge to succeed as an Adobe Customer Journey Analytics business user.
Step 1: Get Started with Foundational Video Tutorials
Discover Adobe Experience Platform by viewing this quick introduction video.
This 45-minute video provides you a high-level overview of Adobe Customer Journey Analytics. Access this spotlight by signing in to your Learning Subscription.
Step 2: Build Hands-On Skills with Adobe Expert Instructors
Attend a live class with an expert instructor and gain hands-on practice with real-world use cases to quickly get up to speed on the latest features and capabilities of Adobe Customer Journey Analytics.
1
Get Started with Adobe Experience Platform
Get Started with Adobe Experience Platform is a 1-day instructor-led classroom or virtual course. You will learn to create audiences, perform simple queries, and know how unified data is structured and made available to you in Experience Platform. You will also learn to leverage Real-Time Customer Profiles from Experience Platform to create relevant and personalized customer engagement in Application Services.
2
Create and Analyze Reports Using Adobe Customer Journey Analytics
Create and Analyze Reports Using Adobe Customer Journey Analytics is a 1-day instructor-led classroom or virtual course, where you will learn to create various reports and dashboards that demonstrate multi-channel and cross-channel traffic and conversion data capturing. Through hands-on activities, you will create cross-channel comparative analysis reports using filters and calculated metrics, publish targeted audience to Adobe Experience Platform, and share projects.